Click the Windows Skype for Business/Lync icon.Once complete, click the X in top right corner to close the cmd window. Press the enter key on your keyboard to clear the DNS cache. In the Command Prompt window, type ipconfig /flushdns and.Type Cmd and select the command prompt from the menu. Open a command prompt (in Windows, click the Start button,.If you receive a message that the action can't be completed because a file is Open or that you need Administrator permission to delete a file, click the Skip button. Open the Tracing folder and delete all files in in.If you do not see this folder, check the \Local\Microsoft\Communicator directory. Locate the sip_YourProfileName folder and delete.For Skype for Business and Lync 2013, navigate to Local\Microsoft\Office\16.0\Lync\.Verify that the window opens in the AppData directory.In the Run popup window type %AppData% and.Open the Run bar (in Windows, click the Start button,.Click the gear, choose File> Exit to exit and close.In the pop-up window to forget sign in info, click Yes.On the Sign In window, choose the link to Delete my sign-in.Choose File – Sign Out to log out of Lync.Click the gear in top right-hand corner.Please follow the steps below to clean the cache of Skype for Business: I will talk to my SysAdmin about updating Office for me to see if that will resolve the issue, but I don't see how it could.Īny suggestions would be appreciated immensely as this is driving me nuts! %localappdata%\Microsoft\Office\16.0\Lync\Tracing, restarted Skype for Business and the contacts remain. I closed Outlook, exited Skype for Business then deleted %localappdata%\Microsoft\Office\16.0\Lync\sip_ and all contents of I removed the personal contacts that somehow were added to Outlook, but these were not the ones showing up in SfB. Right-clicking on the contacts in the search does not provide an option to delete them. I'm not sure how those personal contacts got there as I do not recall ever sharing contacts with SfB on my phone, and, additionally, when I run the same search on my phone, I do not see the personal contacts, only the businessĬontacts that I would expect to see on the Windows 10 application. 2127), the results provided are non-matching personal contacts, followed by theĮxpected results of the search. Every time that I search for some one in Skype for Business (Ofiice. I have had a mild frustration for quite some time now that has grown into a significant headache.
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